Neuromarketing: What lies ahead?

The early experiments in this field have already started to worry anti-marketing activists, some of whom are already mobilizing against the nascent field of neuromarketing. Gary Ruskin of Commercial Alert, a non-profit organization that argues for strict regulations on advertising, says "a year ago almost nobody had heard of neuromarketing except for Forbes readers." Now, he says, it's everywhere.

Over the past year he has waged a campaign against the practice, lobbying Congress and the American Psychological Association (APA) and threatening lawsuits against BrightHouse and other practitioners. He says it could eventually lead to complete corporate manipulation of consumers -- or citizens, with governments using brain scans to create more effective propaganda.

Could brain imaging show marketers how to effectively control our minds?

BrightHouse’s Reiman says no. “There is no possibility that in my lifetime we’ll be able to peer into brains and make them buy more. But businesses that do not use neuroscience are experimenting with failure. These studies will help to position companies as more consumer friendly.”

Chris Frith, Professor of Neuropsychology at the Institute of Neurology in London, prefers to look beyond the hype. “People have the idea that because you are using big, expensive equipment it is more real than asking what people think. They think they have got an easy way to get the information the want – a short cut. But it is very important to consider the subjective measures. If we see from scans that someone is happy, but they say that they aren’t, who do we believe?”

Montague agrees that ultimately behaviour is what matters. “Brain imaging isn’t more accurate than other techniques. You will never get rid of psychology and behavioural studies – that’s your ultimate end. But you do want more insight and imaging can provide it.”

Montague predicts that fMRI will become a tool for testing packaging, advertising and other promotional material. “If I am an auto manufacturer and want to change the curvature of the wheel well of my car model, how will my target 35 year old male respond? I will supplement my research with fMRI. And if I was buying something, I am ok with them using brain imaging to make me happier.”

Reiman prefers to dwell on the fundamental nature of neuromarketing research to date. “We can’t understand thoughts, but we can interview the brain and we expect what we will find will change the way companies work.”

Hopefully, for the better!