Being an avid reader of The Hindu all these years, for the first time I am going to guess its headlines! Or rather what they should or would be doing in response to TOI’s entry.
TOI is indeed wooing consumers with a reduced subscription fee and some freebies thrown in as well. They might end up picking a few trials.
But what matters is who would be the first buyers of TOI – the innovators, so to speak. I believe the initial TOI triallists would be largely from The Indian Express or Deccan Chronicle. These guys are flirts. They flirt with papers. They just flirted with DC in response to their reduced price offer, didn’t they? And here is another newspaper, a supposedly reputed one, offering a paper at around the very price they are paying for currently!
Oh yes, a few Hindu readers too would give TOI a try succumbing to the novelty factor, reduced price and freebies. But the question is, ‘will they stop buying The Hindu’? My take on that would be – NO. I think TOI would end up being the second paper in their households. Many of us picked up Deccan Chronicle induced by the ‘Rs.99 offer’. But that didn’t stop us from buying The Hindu. We read DC as the second paper and when we realized The Hindu was unquestionably better, we stopped renewing the DC subscription.
Which is why I don’t suppose The Hindu should panic and reduce its price; not right away at least. After all, it not only enjoys leadership. It also entertains loyalty.
So what does this mean to The Hindu?
For starters, it gives them time. Time to understand how the few initial triallists perceive TOI; its contents; its gossips and whatnot. If TOI brings in a few new things that consumers perceive The Hindu lacks, they can always add it without affecting the brand’s basic positioning and thrust. For instance, if TOI brings in breeziness and gossip that appeals to the young, The Hindu can always add it as a separate supplement. That way, ‘The Hindu’ could bridge the need gaps without breaching its basic positioning.
The Hindu should also counter TOI with an Integrated Marketing campaign of its own. Not just through advertising. But also through a concerted effort in schools with its Young World and Quest supplements; a well-orchestrated programme in A&S colleges, B-Schools, Engineering Institutions with its Education Plus; a direct marketing effort in the very neighbourhoods TOI is targeting; convening special events, activities around The Hindu’s core positioning. All this and more to counter TOI’s launch efforts and also extend its lead – both in market and in mind terms.
Does all this sound too simple? Would The Hindu be made vulnerable if doesn’t match TOI’s price, at least initially? Am I underestimating the power of TOI?
TOI is a leader all right. But that’s in a distant market. Far away from my mine and hence my mind. Here, The Hindu is the big shark. TOI is a new entrant – a small fry. You could say, “But look at what TOI did to Hindustan Times in New Delhi.” Remember, The Hindu is no Hindustan Times. Hindustan Times is a newspaper. But The Hindu is a habit! Didn’t they say old habits die hard!
And finally, from a broader strategic standpoint, The Hindu should jettison its conservative style and start becoming aggressive. To begin with, they need to now go and hit TOI where it hurts them most – Mumbai. The best way to counter competition is to hit them in their biggest market. That slows them down. I am not, for a minute, saying The Hindu, if launched, would eliminate TOI in Mumbai. But it would certainly stop TOI’s aggression in other markets if their own home turf were invaded.
Well, these are not what I expect The Hindu to do. Just a few things I would want them to do!
Will they do it? What would happen if they did? And what if they don't?
Time will tell. It’s interesting times ahead!
14 comments:
At the moment I would consider "The Hindu" as invincible. When I was in Mumbai last year I had a chance to read TOI. To be honest the HEADLINE, SUBHEAD and the body cannot be compared with THE HINDU. When I read the hindu i could get an in-depth feel about the matter. Even if I am in a hurry, just a look at the headline and picture below would tell be the story. But TOI fails to do this. Columns are being written like stories.
Also THe hindu has positioned itself well in the minds of KIDS (Young World), conducts events and competitions. Even at my home Deccan chronicle is only the second choice.
I don't think its an easy job for TOI to attract genuine HINDU readers.
Hindu should not make much changes in its strategy unless there is a crisis.
Excellent analysis. I now see the points I missed! But I differ on two counts. I may be wrong (correct me if I am :))
Firstly, you said even if TOI does enter, TOI, to the households would be bought a second paper. But I doubt any household would buy two papers. Considering that the same headlines come in both the papers, why would a household spend Rs 60 per month on an extra paper? I doubt if people would have time to read an extra paper….
Secondly, you mentioned The Hindu can try to enter Mumbai markets and hit the TOI. But don’t they always say in Marketing it is only wise that you don’t try to hit your competitor head on in their strongest area? Which in this case is Mumbai? And if The Hindu enjoys loyalty and leadership in Madras so does TOI in Mumbai. And just as The Hindu wouldn’t be really hit by TOI’S entry in Madras, similarly the TOI wouldn’t be affected by The Hindu’s entry in Mumbai? So how would it help?
Sir, a very well documented analysis. Thank you for the post!
I agree with you on both counts- one that The Hindu(TH)should not reduce its price and two, that TH shud actually hit TOI in Mumbai.
@aarthi kumar: Mam, I would like to try and respond to both your comments- first- Many households I know(And here, am NOT talking in 10-20 households..) buy 2 newspapers. We buy too. I guess the reason for it would vary widely. We buy The New Indian Express for a few particular writers in the Sunday supplement. And some people i know buy it to see how biased or not a news paper is. I guess there are lots of reasons.. these are the 2 that are on teh top of my mind.
Secondly, I think TH would hit TOI straight in the face if it lauches itself in Mumbai. Many mumbai-ites and pune-ites love TH and carry a copy or two with them when they come from dowm south. TH is popular to a great extent even where it isnt there. That is an achievement in itself. And such a move will definitely put TOI on teh back foot for teh simple reason that TH is, like sir said, a habit in Madras(read South India) and TOI has never been a habit anywhere! I have been in Pune for 3 years and I have seen what TOI means to people there- and it's nowhere like the godliness that people associate TH here. Which is why, I think TOI will make no major difference to TH in Madras and why TH WILL make a significant difference to TOI in Mumbai...
Sorry for barging in and giving soem unsolicited comments.. :P
Beating a lion in its own den s a tough nut to crack..i agree tat TH mite b invincible fr de time being in madras..bt nt lng...it cnt take loyalty of ppl of madras granted....it has 2 cm up wit lot of innovative campaigns as a prt of IMC...remember de price war...wen behemoth's like HUL nd P&G fought over detergents a long time bk...Price really works..bt 2 wot extent tat needs 2 be seen...TOI s a giant ..nd it may take it sm time to catch up in madras..bt I really feel tat TOI is nt gonna give it easily…. Stage is set fr a show-down..lets see who wins..?
To begin with, Cauvery, in Mumbai, as far as reports and figures tell me, TOI rules...Check this link out..At the fag end, you'll find a line that says
"Among the English dailies, The Telegraph from the same group leads the market with a circulation of 4,57,100 copies, followed by TOI and The Statesman with 3,31,325 and 1,71,815 copies, respectively...."
http://www.agencyfaqs.com/perl/media/index.html?sid=20175
I don't know whether I have looked at the right link....so Sir please tell me if I m wrong...
And yes, Madrasis may be extremely loyal to the Hindu but let's admit, TOI looks more appealing...For example, look at the supplement of the Times and look at the Metro Plus...You'll see a sea of difference. I stay in Bangalore, and here The Hindu and The TOI are priced at Rs 3..and in the flat I am in which has about 250 houses, ll of them buy the Times...Though this may sound like a small sample I know for a fact that the TOI is a little more popular here. So though the Hindu has nothing much to fear considering that they have the lion's share in Madras, they have to put on their thinking cap because Times, as far as I know are aggressive marketers..So if The Hindu does a little revamping and additions like Sir said, then we may as well see The Hindu sending TOI packing back
And Sir, though Cauvery has tried to answer my questions, I would definitely want your take on my questions too....
Sir, wanted to know your opinion on something....
Today's Times of India headline read "THE TIMES OF INDIA IS BY FAR INDIA'S BUZZIEST BRAND". It further went on to say that Times of India has mastered the art and craft of engaging its reader. It said and I quote....
"Recognizing the newspaper's ability to create excitement and retain interest, The Times of India has been given the Buzzy 10 awards for being the sought after brands - one that caters to the consumer in a complete 360 degree way"
I agree it is a seperate argument that this news article is being flashed as headlines of it's very own newspaper. But what I am wondering and want to know is, would this have any impact on the success of Times of India in Madras considering that TOI is planning a launch any time. Could one safely say that this might well work in Times of India's favor? and increase consumer's interest in the brand?
Aarthi, I don't think the referred article would do much to TOI in Madras. Firstly, how many in this city would have heard about the article, far less see it! Given that the article appeared in an edition not available here. Also, it's a case of me-saying-something-good-about-me. The credibility of the same is seriously undermined.
That's what even I thought of. But thought I'd check with you. Thank you so much for that reply Sir.:)
Nothing is invincible. Of late the regional news coverage by The Hindu is very poor which is why readers are getting increasingly
disillusioned with The Hindu. Important local Events are not being given importance by The Hindu. I agree that certains news analysis are pretty good in The Hindu. But this is only going to benefit very few pockets of the society like oldies and Students of Management Institutions.
Offlate The Hindu is not taking a balanced approach for which it was known earlier. Minority appeasement and Communist thoughts are spoiling its name.
"Why should i unnecessarily get into trouble...." sort of approach is not good for a newspaper.
As regards the other point, it is too late for The Hindu to enter Mumbai market. It should have infact tried before the launch of DNA or HINDUSTAN TIMES. But now it would be a very big risk. It can try other options like a regional news channel or paper in chennai. Loyalty cannot be taken for granted. But i feel the people are only waiting for a change.
The long wait is over! So The Times of India has announced its entry into Chennai among much promotion and splendor. Though it's too early to say who the real winner is, some interesting moves by other competitive dailies may be worth looking into. Sir ran a survey on what The Hindu should or should not do and gave his analysis of the picture but the mystery is over. Th Hindu has indeed lowered its price from Rs 3.25 to Rs 2.50 for it's weekday edition and has also introduced a hike for its week end edition. So have Indian Express and the others. Sir, does this mean every one including The Hindu are fearing that TOI would eat into their readership share? And most importantly has The Hindu made the right move? And does this mean TOI is indeed beginning to woo readers?
It will be very difficult for Hindu to create much impression in Bombay because
1) Like you pointed out, its TOI`s den
2) TOI gives Mumbai Mirror as free along with its subscription thats more then 100 pages of news every day even if its the only paper subscribed
3) Mid-Day is still a strong competitor
4) Regional language newspapers have a strong stake here, specially Gujrati
5) DNA & HT are also already present and they market aggressively. (yearly subsciption at 99/- only) People buy it because you get more out of raddi then you pay for yearly charges
6) Business prefers the yellow papers, ET, FT etc..
7) BT has quiet a cult following for itself despite being only a subsidiary.
8) TOI, Mid-Day have radio channels of the group companies that does decent marketting for their own papers
But yeah I would still like Hindu to be here purely because apart from Mint most papers here are basically just glorified advertorials
Hindu will struggle to make any impact in Bombay, despite perhaps being a better paper then TOI because
1) Like you said its TOI`s den
2) BT has quiet a cult following of its own even though its only a subsidiary
3) Mid-Day (despite being a tabloid) is a strong strong competitor
4) Mumbai Mirror is free along with TOI subscription, which makes it 100 pages of newspapers (minimum) everyday already
5) Strong regional newspapers, specially Gujrati
6) DNA and HT market aggressively (yearly subscription for Rs 99/- only). People subscribe to them mostly cos the sale through raddi is more then subscription cost
7) Business prefers the yellow papers, ET, FT etc
8) Mid-Day and TOI have their radio channels that subtely promote the papers
Despite all this, I`d love if Hindu can come here in a big way cos in my opinion appart from Mint not many papers are good
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